Instant messagingW
Instant messaging

Instant messaging (IM) technology is a type of online chat that offers real-time text transmission over the Internet. A LAN messenger operates in a similar way over a local area network. Short messages are typically transmitted between two parties, when each user chooses to complete a thought and select "send". Some IM applications can use push technology to provide real-time text, which transmits messages character by character, as they are composed. More advanced instant messaging can add file transfer, clickable hyperlinks, Voice over IP, or video chat.

Apache WaveW
Apache Wave

Apache Wave is a discontinued software framework for real-time collaborative editing online. Google originally developed it as Google Wave. It was announced at the Google I/O conference on 28 May 2009.

BBM (software)W
BBM (software)

BBM, formerly known by its full name BlackBerry Messenger, was a proprietary mobile instant messenger and videotelephony application included on BlackBerry devices that allows messaging and voice calls between BlackBerry OS, BlackBerry 10, iOS, Android, and Windows Mobile users. The consumer edition for iOS and Android, BBM Consumer, was developed by Indonesian company Emtek under licence from BlackBerry Limited. The consumer edition for BlackBerry OS and BlackBerry 10, as well as the paid enterprise edition, called BBM Enterprise, were developed fully by BlackBerry Limited and continue to function. BBM Consumer for Android and iOS was shut down on 31 May 2019, however the paid enterprise version of the software, BBMe, is still supported on these platforms.

BlueLine GridW
BlueLine Grid

BlueLine Grid is a company that provides a mobile communication and mass notification platform built for interagency communication between civil service employees and private sector security teams. BlueLine Grid was created by Bill Bratton, the 42nd Commissioner of the NYPD, formerly the 38th Commissioner of NYPD, and Chief of LAPD with co-founders Jack Weiss, and David Riker. The company was founded in January 2013, while the BlueLine Grid mobile app was launched in May 2014. The platform does not require registration to join, but verification is necessary for public employees or partners to gain access to connections and information in the Grid.

ChatbotW
Chatbot

A chatbot is a software application used to conduct an on-line chat conversation via text or text-to-speech, in lieu of providing direct contact with a live human agent. Designed to convincingly simulate the way a human would behave as a conversational partner, chatbot systems typically require continuous tuning and testing, and many in production remain unable to adequately converse or pass the industry standard Turing test. The term "ChatterBot" was originally coined by Michael Mauldin in 1994 to describe these conversational programs.

Contact listW
Contact list

A contact list is a collection of screen names. It is a commonplace feature of instant messaging, Email clients, online games and mobile phones. It has various trademarked and proprietary names in different contexts.

HaptikW
Haptik

Haptik is an Indian enterprise conversational AI platform founded in August 2013, and acquired by Reliance Industries Limited in 2019. The company develops technology to enable enterprises to build conversational AI systems that allow users to converse with applications and electronic devices in free-format, natural language, using speech or text. The company has been accorded numerous accolades including the Frost & Sullivan Award, NASSCOM's Al Game Changer Award, and serves Fortune 500 brands globally in industries such as financial, insurance, healthcare, technology and communications.

HipChatW
HipChat

HipChat was a web service for internal private online chat and instant messaging. As well as one-on-one and group/topic chat, it also featured cloud-based file storage, video calling, searchable message-history and inline-image viewing. The software was available to download onto computers running Windows, Mac or Linux, as well as Android and iOS smartphones and tablets. Since 2014, HipChat used a freemium model, as much of the service was free with some additional features requiring organizations to pay per month. HipChat was launched in 2010 and acquired by Atlassian in 2012. In September 2017, Atlassian replaced the cloud-based HipChat with a new cloud product called Stride, with HipChat continuing on as the client-hosted HipChat Data Center.

Kune (software)W
Kune (software)

Kune is a free/open source distributed social network focused on collaboration rather than just on communication. That is, it focuses on online real-time collaborative editing, decentralized social networking and web publishing, while focusing on workgroups rather than just on individuals. It aims to allow for the creation of online spaces for collaborative work where organizations and individuals can build projects online, coordinate common agendas, set up virtual meetings, publish on the web, and join organizations with similar interests. It has a special focus on Free Culture and social movements needs. Kune is a project of the Comunes Collective.

MattermostW
Mattermost

Mattermost is an open-source, self-hostable online chat service with file sharing, search, and integrations. It is designed as an internal chat for organisations and companies, and mostly markets itself as an open-source alternative to Slack and Microsoft Teams.

Microsoft MessagingW
Microsoft Messaging

Messaging is an instant messaging Universal Windows Platform app for Windows 8.0, Windows 10 and Windows 10 Mobile. The mobile version allows SMS, MMS and RCS messaging. The desktop version is restricted to showing SMS messages sent via Skype, and billing SMS message from an LTE operator.

MovimW
Movim

Movim is a distributed social network built on top of XMPP, a popular open standards communication protocol. Movim is a free and open source software licensed under the AGPL. It can be accessed using existing XMPP clients and Jabber accounts.

Ogo (handheld device)W
Ogo (handheld device)

Ogo is a handheld electronic device which allows the user to communicate via instant messaging services, email, MMS and SMS text messages. The device works through GSM cellular networks and allows unlimited usage for a flat monthly fee. It supports AOL Instant Messenger, Yahoo! Messenger, and MSN Messenger. It was released in 2004

OMEMOW
OMEMO

OMEMO is an extension to the Extensible Messaging and Presence Protocol (XMPP) for multi-client end-to-end encryption developed by Andreas Straub. According to Straub, OMEMO uses the Double Ratchet Algorithm "to provide multi-end to multi-end encryption, allowing messages to be synchronized securely across multiple clients, even if some of them are offline". The name "OMEMO" is a recursive acronym for "OMEMO Multi-End Message and Object Encryption". It is an open standard based on the Double Ratchet Algorithm and the Personal Eventing Protocol . OMEMO offers future and forward secrecy and deniability with message synchronization and offline delivery.

PresentityW
Presentity

The term presentity is a combination of two words - "presence" and "entity". It basically refers to an entity that has presence information associated with it; information such as status, reachability, and willingness to communicate.

SHAPE ServicesW
SHAPE Services

SHAPE.AG is a cross-platform independent software vendor and web-based services provider. The company develops instant messaging, social networking, productivity, entertainment, games, media and location-based applications for Apple iPhone, iPod Touch and iPad, BlackBerry, Windows Phone/Windows Mobile, Android, Symbian S60, UIQ, J2ME, and HP/Palm webOS mobile platforms.

SipXecsW
SipXecs

sipXecs is an open-source enterprise communications system. It was initially developed as a proprietary voice over IP telephony server in 2003 by Pingtel Corporation in Boston, MA, and later extended with additional collaboration capabilities in the SIPfoundry project. Its core feature is a software implementation of the Session Initiation Protocol (SIP), which makes it an IP based communications system.

Spark (XMPP client)W
Spark (XMPP client)

Spark is an open-source instant messaging program that allows users to communicate via text in real time. It can be integrated with the Openfire server to provide additional features, such as controlling various parts of Spark functionality from a central management console, or integrating with a customer support service Fastpath, allowing Spark users to log in to queues, accept and forward support requests, use canned responses. Being a cross-platform application, it can be run on various systems. Installers for Windows, macOS and Linux are available on the official website.

StreamupW
Streamup

Streamup is a website that allows anyone to watch and stream live video. Users are able to browse the site and search for channels to watch and chat with other viewers, or create their own channel. The company is based in Los Angeles, CA.

Vault 7W
Vault 7

Vault 7 is a series of documents that WikiLeaks began to publish on 7 March 2017, that detail activities and capabilities of the United States' Central Intelligence Agency to perform electronic surveillance and cyber warfare. The files, dated from 2013 to 2016, include details on the agency's software capabilities, such as the ability to compromise cars, smart TVs, web browsers, and the operating systems of most smartphones, as well as other operating systems such as Microsoft Windows, macOS, and Linux. A CIA internal audit identified 91 malware tools out of more than 500 tools in use in 2016 being compromised by the release.

VzRoomW
VzRoom

vzRoom is a software system developed by Manipeer Limited for multi-party video conferencing, media sharing and VoIP phone integration. It was launched in July 2008.

XMPP Standards FoundationW
XMPP Standards Foundation

XMPP Standards Foundation (XSF) is the foundation in charge of the standardization of the protocol extensions of XMPP, the open standard of instant messaging and presence of the IETF.

ZimbraW
Zimbra

Zimbra Collaboration, formerly known as the Zimbra Collaboration Suite (ZCS) before 2019, is a collaborative software suite that includes an email server and a web client.